Privacy Policy
Last updated: February 2026
1. About This Policy
This Privacy Policy explains how Trinity DAO Pty Ltd T/A PropertyLens (Aust) T/A PropertyLens ("we", "us", "our") collects, uses, and protects information in connection with the PropertyLens platform at propertylens.au. We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Information You Provide
We collect personal information that you voluntarily provide through:
- Contact forms: Name, email address, phone number, company name, project description, and location when you submit an enquiry.
- Waitlist signups: Email address and city preference when you register for launch notifications.
2.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address and approximate location
- Browser type and operating system
- Pages visited and time spent on the site
- Referring website URL
2.3 Property Data
PropertyLens analyses publicly available property data — we do not collect or store personal information about property owners. All property analysis is based on:
- Public listing data from Domain.com.au and PropTrack
- Public sales records and transaction data
- Public planning overlay data from local councils
- Public demographic data from the Australian Bureau of Statistics
- Public economic data from the Reserve Bank of Australia
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested information
- Send launch notifications to waitlist subscribers
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage & Security
Personal information collected through forms is stored securely on our servers located in Australia. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
5. Third-Party Services
Our platform integrates with the following third-party services for property analysis:
- Anthropic (Claude AI): For AI-powered property analysis. Property data sent to Claude is not used to train AI models.
- Domain.com.au & PropTrack: For public property listing and sales data.
- Australian Bureau of Statistics: For public demographic and economic data.
- Local Council Open Data Portals: For public planning overlay data.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of marketing communications
- Make a complaint about our handling of your personal information
7. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. Essential cookies are necessary for the website to function and cannot be switched off.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a complaint, please contact us:
- Email: [email protected]
- Company: Trinity DAO Pty Ltd T/A PropertyLens (Aust)
- Location: Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.